Terms and conditions

1. Preface

As a user of this website (owned by Apex Jewellers Ltd or "Diamond Quarter") you acknowledge that any use of this website by you including any transactions you make is subject to the terms and conditions listed below and includes any other important sections such as Returns and Privacy Policy. Please read through these terms and conditions carefully before using this website as your use of the website will signify your agreement to be bound by them.

1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect from when they are posted on the website and it is your responsibility to read the terms and conditions on each occasion that you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

2. Delivery & Returns

2.1 We offer free worldwide using Royal Mail and Fedex. You can view our full delivery and returns policy here

2.2 99% of our orders delivered meet or are delivered before the stated delivery times. However Diamond Quarter shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to postal, custom and shipping delays, acts of God, strikes, lock outs, accidents, war, fire, flood, snow, material failure, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and given circumstances outside its reasonable control Diamond Quarter shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as Diamond Quarter considers unreasonable, it may, without liability on its part, terminate the contract and refund amonies paid.

2.3 Diamond Quarter shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to postal, custom and shipping delays, acts of God, strikes, lock outs, accidents, war, fire, flood, snow, material failure, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and given circumstances outside its reasonable control Diamond Quarter shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as Diamond Quarter considers unreasonable, it may, without liability on its part, terminate the contract and refund any monies paid.

2.4 Diamond Quarter shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to postal, custom and shipping delays, acts of God, strikes, lock outs, accidents, war, fire, flood, snow, material failure, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and given circumstances outside its reasonable control Diamond Quarter shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as Diamond Quarter considers unreasonable, it may, without liability on its part, terminate the contract and refund any monies paid.

3. Order Acceptance / Payment

3.1 We take payment from your card at the time we receive your order, once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

3.2 The price you pay is the price displayed on this website at the time we receive your order. Whilst we make every effort to ensure that all prices on our website are correct, errors sometimes do occur. If such an error in the price of the goods you have ordered is discovered, we will let you know of this as soon as possible. You will be given the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you we will treat the purchase as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

3.3 All prices include VAT (where applicable) at the applicable current rates.

3.4 Diamond Quarter may at its sole discretion cancel your order in which case Diamond Quarter shall return any monies received from you, within 30 days of receipt of such monies to your nominated account.

4. Ring Sizing

4.1 Your guarantee is invalidated if you allow a third party to work on the piece that we have made for you.

4.2 If you have ordered the incorrect ring size we will be happy to get it resized for you. The ring resizing costs are:

GOLD: £25 inclusive of return postage charges
PLATINUM: £35 inclusive of return postage charges

4.3 Eternity Rings may require extra attention, stones, metal or even in some cases require complete re-engineering and may therefore be excluded from this offer. We'll consult you if this is the case. Sizing a plain band ring is a simple process and if executed correctly does not harm or affect the ring in any way.

5. Damage to items

5.1 Diamonds falling out/Becoming loose - Our Diamonds are set by hand, they are inspected and will not become loose in their settings. Diamonds do not fall out, they have to be compromised in wear to dislodge them. A stone will only become loose as a result of impact, or damage. We cannot be held responsible if your item is suddenly missing a diamond. We highly recommend that you insure your diamond jewellery and rings on receiving it.

5.2 Rhodium - All of our white gold items are Rhodium plated, this is a standard industry practice. Rhodium will wear over time, and require re-application. The length of time this will take varies depending upon the level of acidity in skin, and the possible contact with substances such as chlorine. The company cannot be held responsible for the length of time the rhodium plating will last, due to the large amount of variable contributing factors. This does not constitute a manufacturing fault, Rhodium is applied afterwards to improve the colour of the item, and holds no structural benefit.

5.3 Surface scratching will occur if jewellery is worn daily, to fully protect your jewellery, you should have it serviced regularly, whereby the surface scratches can be removed. Gold, Platinum and other precious metals are extremely malleable, this is why they are used for jewellery making, They are susceptible to impact damage, and to misshaping under pressure. Jewellery should be removed before undertaking any physical activity that may cause impact/friction or pressure to be applied to the band.

6. Intellectual Property

6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and content made available as part of your use of this website shall remain at all times vested in us. You are only permitted to use this material if expressly authorised by us or our licensors (as appropriate). The content of this website (including without limitation any video, pictures, text, audio, audio-visual materials and graphics) may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, except for the purpose stated below.

6.2 You acknowledge and agree that the material and content contained within this website is made available to you for your own personal and non-commercial use and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

7. Liability and Indemnity

7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

7.2 Subject to Section 7.1 above, Diamond Quarter will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind (whether express or implied statutory or otherwise) regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server from which it is made available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Diamond Quarter will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Diamond Quarter accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

7.3 Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 6 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

8. Advertising / Promotions / Consumer Law

8.1 All our advertising meets the conditions of the Advertising Standards Authority code which you can see at www.asa.org.uk. If the website contains advertising material from other people or organisations we clearly identify this material.

8.2 All promotions meet the conditions of the Sales Promotion Code which you can see at www.asa.org.uk

8.3 We will meet your obligations under the consumer protection laws currently in force including:

The Sale of Goods Act 1979
The Supply of Goods and Services Act 1982
The Consumer Credit Act 1974
The Trade Descriptions Act 1968
The Unfair Contract Terms Act 1977
The Regulations 1994
The Consumer Protection Act 1987

9. Our details

Diamond Quarter
The Golden Square
Warstone Lane
Birmingham
B18 6JW

T: 0121 638 0200
E: sales@diamond-quarter.co.uk
Company registered in England and Wales. 5297666
Vat No.824525534 [all prices are shown INCLUDING VAT]

10. Product Availability

Diamond Quarter stock and its availability is dynamically accumulated from our own internal stock and stock from different suppliers. Whilst we strive hard to maintain it as accurate as we can, the stock availability on our website is subject to change without any notice due to many reasons including but not limited to nature of products, products may sell quickly and on occasion where the design / diamond /gemstone ordered is no longer part of our product catalogue. When you place an order with us you agree that we may cancel your order after or before you have received an order confirmation email without notice and without penalty.

In the event that we are unable to supply the particular goods you have ordered, we will inform you as soon as we notice this. In case where we consider it is possible to offer you a substitute of equal quality, you agree to either accept the substitute or to obtain a full refund of the amount paid for the goods that cannot be supplied. If you need clarification on this policy, please contact us on sales@diamond-quarter.co.uk

11. Pricing

While we make every attempt to ensure that all prices on our website are correct, errors may occur. We reserve the right to correct any and all errors when they are noticed and we do not honour inaccurate prices displayed or orders placed with incorrect pricing in any circumstances.

12. Early Black Friday Sale

12.1 Get 10% off using Exclusive Discount code BLKFRIDAY10 between 1st November and 6th December (Inclusive).

12.2 Exclusive Discount Code is valid for qualifying online orders placed between 1st November and 6th December (inclusive).

12.3 Offer not valid in conjunction with any promotional code or Cashback offer on our affiliate network. Any Cashback / commission will be cancelled in case customer uses this promotion.

12.4 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

12.5 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

13. CHRISTMAS COMPETITION DIAMOND QUARTER 2022

13.1 The Diamond Quarter Christmas Competition is open to UK residents over the age of 18.

13.2 To enter the competition, participants must click to subscribe, (link in bio) like the Christmas List competition post on socials and comment their favourite item, one lucky subscriber will then win their favourite item from our Christmas List.

13.3 The prize awarded to the competition winner will be an item from the Christmas List.

13.4 The prize can be collected in store or alternatively shipped to your home address.

13.5 The prize is as stated and no cash or other alternatives will be offered. The prizes are also not transferable.

13.6 Closing date for entry will be on Friday 16th December 2022. After this date, no further entries to the competition will be permitted. No responsibility can be accepted for entries not received for whatever reason.

13.7 One winner will be contacted via the social media used for their entry.

13.8 If the winner cannot be contacted or does not claim their prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

13.9 By entering this competition, all participants agree to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

13.10 Diamond Quarter reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

13.11 We reserve the right to withdraw this offer at any time.

We recommend you print out a copy of these terms and conditions for your future reference. If you have any questions regarding this website please contact us.

14. VALENTINES PROMOTION 2023

14.1 Enjoy 10% off in our Valentines Sale when subscribing to our Mailing List, you will receive an email code for your discount.

14.2 Only valid for orders over £100.

14.3 Sale Excludes the following - Bespoke Items, Upgrades, Exchanges or Services.

14.4 Valid from 11/01/23 until 14/02/23 .

14.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

14.6 Diamond Quarter reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

15. SPRING SALE

15.1 Enjoy 10% off in our Spring Sale when subscribing to our Mailing List, you will receive an email code for your discount.

15.2 Only valid for orders over £100.

15.3 Sale Excludes the following - Bespoke Items, Upgrades, Exchanges or Services.

15.4 Valid from 01/05/23 until 31/05/23

15.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied. Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

16. SUMMER SALE - TERMS AND CONDITIONS 2023

16.1 Enjoy 10% off in our summer Sale of made to order items, when you subscribe your discount code will be emailed to you.

16.2 Enjoy up to 50% off Selected items in stock in our U.K Stores only. Not online.

16.3 Only valid for orders over £100.

16.4 Sale Excludes the following - Financed Items, Bespoke Items, Upgrades, or items purchased before the 3rd July 2023.

16.5 Valid from 03/07/23 to 31/08/2023

16.6 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

16.7 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

17. SUMMER COMPETITION - DIAMOND QUARTER 2023

17.1 The Diamond Quarter Summer Competition is open to UK residents over the age of 18.

17.2 To enter the competition, participants must:

Subscribe to Diamond Quarter (Link in Bio & Stories)
Follow us on Instagram or Like us on Facebook
Tag a friend in the post comments section
For an additional ten entries share the competition post to your stories on Instagram

17.3 The prize can be collected in store or alternatively shipped to your home address.

17.4 Description: Diamond Solitaire, Four Claw, Pendant

17.5 Diamond Shape: Round Brilliant Cut natural diamonds,

17.6 Metal: 18k Yellow Gold Setting

17.7 Total Carat Weight: 0.20ct

17.8 Colour/Clarity: VS/F

17.9 Item Value - £1,000.00

17.10 The prize is as stated and no cash or other alternatives will be offered. The prizes are also not transferable.

17.11 Closing date for entry will be on Sunday 30th August 2023. After this date, no further entries to the competition will be permitted. No responsibility can be accepted for entries not received for whatever reason.

17.12 One winner will be contacted via the social media used for their entry.

17.13 If the winner cannot be contacted or does not claim their prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

17.14 By entering this competition, all participants agree to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

17.15 Diamond Quarter reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

17.16 We reserve the right to withdraw this offer at any time.

18. BLACK FRIDAY SALE – DIAMOND QUARTER - TERMS AND CONDITIONS 2023

18.1 Enjoy 10% off in our Black Friday Sale for made to order items, Only valid for orders over £100.

18.2 Enjoy up to 50% off Selected items instore only and only valid for orders over £100.

18.3 Sale Excludes the following - Financed Items, Bespoke Items, upgrades, exchanges or services.

18.4 Valid from 01/10/23 to 30/11/2023

18.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

18.6 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

19. CHRISTMAS SALE – DIAMOND QUARTER - TERMS AND CONDITIONS 2023

19.1 Enjoy 10% off in our Christmas Sale for made to order items with code 'FESTIVE10', Only valid for orders over £100.

19.2 Enjoy up to 25% off Selected items instore only and only valid for orders over £100.

19.3 Sale Excludes the following - Financed Items, Bespoke Items, upgrades, exchanges or services.

19.4 Valid from 01/12/23 to midnight 25/12/2023

19.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

19.6 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

19.7 While we make every attempt to ensure that all prices on our website are correct, errors may occur. We reserve the right to correct any and all errors when they are noticed and we do not honour inaccurate prices displayed or orders placed with incorrect pricing in any circumstances.

20. BOXING DAY SALE – DIAMOND QUARTER - TERMS AND CONDITIONS 2023

20.1 Enjoy 10% off in our Boxing Day Sale for made to order items with code 'FESTIVE10', Only valid for orders over £100.

20.2 Enjoy up to 25% off Selected items instore only and only valid for orders over £100.

20.3 Sale Excludes the following - Financed Items, Bespoke Items, upgrades, exchanges or services.

20.4 Valid from 26/12/23 to midnight 31/12/2023

20.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

20.6 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

20.7 While we make every attempt to ensure that all prices on our website are correct, errors may occur. We reserve the right to correct any and all errors when they are noticed and we do not honour inaccurate prices displayed or orders placed with incorrect pricing in any circumstances.

21. 2024 SALE - TERMS AND CONDITIONS

21.1 Enjoy up to 25% off Selected items instore and online when using code 'DIAMOND25' and only valid for orders over £100.

21.2 Sale Excludes the following - Made-To-Order items, Financed Items, Bespoke Items, upgrades, exchanges or services.

21.3 Valid from 01/01/24 to midnight 31/01/2024

21.4 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

21.5 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

21.6 While we make every attempt to ensure that all prices on our website are correct, errors may occur. We reserve the right to correct any and all errors when they are noticed and we do not honour inaccurate prices displayed or orders placed with incorrect pricing in any circumstances.

22. 2024 VALENTINE’S - TERMS AND CONDITIONS

22.1 Enjoy up to 25% off Selected stock items instore and online, Only valid for orders over £100.

22.2 Sale Excludes the following - Made to order items, Financed Items, Bespoke Items, Upgrades, or exchanges

22.3 The clearance sale cannot be used in conjunction with any other offer.

22.4 Ask instore or a member of the online team for further information

22.5 Valid from 20/01/24 to 14/02/2024

22.6 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

22.7 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

23. 2024 MOTHER’S DAY - TERMS AND CONDITIONS

23.1 Enjoy up to 25% off Selected stock items instore and online, when using code ‘WITHLOVE25’ Valid for orders over £100

23.2 Sale Excludes the following - Made to order items, Financed Items, Bespoke Items, Upgrades, or exchanges

23.3 The clearance sale cannot be used in conjunction with any other offer.

23.4 Ask instore or a member of the online team for further information

23.5 Valid from 26/02/24 to 10/03/2024

23.6 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by the value of discount applied.

23.7 Diamond Quarter reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

23.8 While we make every attempt to ensure that all prices on our website are correct, errors may occur. We reserve the right to correct all errors when they are noticed and we do not honour inaccurate prices displayed or orders placed with incorrect pricing in any circumstances.

24. MOTHER’S DAY COMPETITION - DIAMOND QUARTER 2024

24.1 The Diamond Quarter Mother’s Day Competition is open to UK residents over the age of 18.

24.2 To enter the competition, participants must:

Subscribe to Diamond Quarter (Link in Bio & Stories)
Follow us on Instagram or Like us on Facebook
Tag/Mention their mother figure that deserves to win in the post comments section

24.3 The prize can be collected in store or alternatively shipped to your home address.

24.4 The giveaway item is:

Description: Diamond Cluster Pendant
Diamond Shape: Round Brilliant Cut natural diamonds,
Metal: 18k White Gold Setting
Total Carat Weight: 0.14ct
Colour/Clarity: VS/EF
Item Value - £850.00

24.5 The prize is as stated and no cash or other alternatives will be offered. The prizes are also not transferable.

24.6 Closing date for entry will be on Sunday 10th March 2024 at Midnight. After this date, no further entries to the competition will be permitted. No responsibility can be accepted for entries not received for whatever reason.

24.7 One winner will be contacted via the social media used for their entry.

24.8 If the winner cannot be contacted or does not claim their prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

24.9 By entering this competition, all participants agree to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

24.10 Diamond Quarter reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

25. SPRING SALE - TERMS AND CONDITIONS 2024

25.1 Enjoy 10% off in our spring sale on made-to-order times and stock items, using discount code 'BLOOM10'

25.2 Only valid for orders over £100.

25.3 Sale Excludes the following - Financed Items, Bespoke Items, Upgrades and exchanges

25.4 Valid from 25/03/24 to 15/04/2024

25.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

25.6 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

26. SPRING COMPETITION - DIAMOND QUARTER 2024

26.1 The Diamond Quarter Spring Competition is open to UK residents over the age of 18.

26.2 To enter the competition, participants must:

Subscribe to our newsletter via the link in our bio
Tag your friends below!
Like and share this post for an extra entry

26.3 The prize can be collected in store or alternatively shipped to your home address.

26.4 The giveaway item is:

26.5 Description: Diamond & Blue Sapphire Eternity Ring

26.6 Diamond Shape: Round Cut

26.7 Metal: 9k White & Yellow Gold Setting

26.8 Total Carat Weight: 0.12ct

26.9 Colour/Clarity: VS/EF

26.10 Item Value - £400.00

26.11 The prize is as stated and no cash or other alternatives will be offered. The prizes are also not transferable.

26.12 Closing date for entries will be Sunday 31st May 2024 at Midnight. After this date, no further entries to the competition will be permitted. No responsibility can be accepted for entries not received after this date for any reason.

26.13 One winner will be contacted via Diamond Quarters social media only in reference to their entry.

26.14 If the winner cannot be contacted or does not claim their prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

26.15 By entering this competition, all participants agree to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

26.16 Diamond Quarter reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

27. Price Match Promise

27.1 The Price Match Guarantee is valid for 24 hours as diamond and gold prices can vary on the market.

27.2 We reserve the right to refuse a price match if the competitor's offer is not genuine, or if it does not meet our eligibility criteria as a matching item.

27.3 The Price Match Guarantee applies to the items price only.

27.4 We do not price match with auction sites, second hand items, marketplace websites (such as eBay or Amazon), or prices from unauthorised dealers.

27.5 Our decision on price match requests is final.

27.6 We will not offer this with payments by Interest Free Finance, Amex or corporate cards for price match sales.

27.7 Competing prices must be in the same currency and will include the total cost of the items for shipping, VAT, import duty, admin fee’s packaging, etc as the total cost for comparison.

27.8 No other promotion codes or sale discounts can be applied to price matches.

27.9 In store price matches will be at Manager's discretion.

27.10 Diamond Quarter reserves the right to modify or terminate the Price Match Guarantee program at any time without prior notice.

27.11 Diamond Quarter has the right to refuse price matches if it does not fall within our guidelines and terms and conditions.

27.12 The Diamond Price Guarantee only applies before you purchase your Diamond Quarter diamond. Once you purchase from Diamond Quarter, if you are not satisfied with your purchase, you can return your diamond to us within 30 days.

28. Summer Give Away 2024

28.1 The Diamond Quarter Summer Give Away is open to UK residents over the age of 18.

28.2 To enter the competition, participants must:

Follow us on Instagram/Like us on Facebook
Like and save one of our social posts on Instagram or Facebook
Tag a friend in the comments of that post. (1 entry per individual tag)
Subscribe to Diamond Quarter for an extra entry (Link in Bio & Stories)

28.3 The prize can be collected in store or alternatively shipped to your home address.

28.4 Description: Diamond Flower Pendant

28.5 Diamond Shape: Round cut diamonds

28.6 Metal: 18k White Gold Setting

28.7 Total Carat Weight: 0.18ct (Total weight)

28.8 Colour/Clarity: VS/EF

28.9 Item Value - £850.00

28.10 The prize is as stated and no cash or other alternatives will be offered. The prizes are also not transferable.

28.11 Closing date for entry will at midnight on Saturday 31st August 2024. After this date, no further entries to the competition will be permitted. No responsibility can be accepted for entries not received for whatever reason.

28.12 One winner will be contacted via the social media used for their entry by Diamond Quarter's social media account only.

28.13 If the winner cannot be contacted or does not claim their prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

28.14 By entering this competition, all participants agree to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

28.15 Diamond Quarter reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

28.16 We reserve the right to withdraw this offer at any time.

29. SUMMER SALE - TERMS AND CONDITIONS 2024

29.1 Enjoy 10% off in our summer sale on made-to-order times and stock items, using Coupon code 'SUNSHINE10'

29.2 Only valid for orders over £100.

29.3 Sale Excludes the following - Financed Items, Bespoke Items, Upgrades, exchanges, clearance sections and it cannot be used in conjunction with any other offer.

29.4 Valid from 02/08/2024 to 30/09/2024

29.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

29.6 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

30. AUTUMN SALE - TERMS AND CONDITIONS 2024

30.1 Enjoy 10% off in our summer sale on made-to-order times and stock items, using Coupon code 'HELLOAUTUMN10'

30.2 Only valid for orders over £100.

30.3 Sale Excludes the following - Financed Items, Bespoke Items, Upgrades, exchanges, clearance sections and it cannot be used in conjunction with any other offer.

30.4 Valid from 18/09/2024 to 18/10/2024

30.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

30.6 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

31. BLACK FRIDAY SALE - TERMS AND CONDITIONS 2024

31.1 Enjoy 20% off made-to-order times and 30% off stock items in our Black Friday Sale,

31.2 Only valid for orders over £100.

31.3 Sale Excludes the following - Financed Items, Bespoke Items, Upgrades, exchanges, clearance sections and it cannot be used in conjunction with any other offer.

31.4 Valid from 01/11/2024 to 02/12/2024

31.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

31.6 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

32. Christmas Giveaway 2024

32.1 The Diamond Quarter Christmas Giveaway is open to UK residents over the age of 18.

32.2 To enter the competition, participants must:

Like the giveaway post on your preferred social platform
Follow us on Instagram or like us on Facebook
Subscribe to Diamond Quarter's newsletter (Link in Bio & Stories)

32.3 The prize can be collected in store or alternatively shipped to your home address.

32.4 Description: Vintage Style Floral Diamond Ring

32.5 Diamond Shape: Round Cut Diamonds

32.6 Metal: 18k White Gold Setting

32.7 Total Carat Weight: 0.40ct (Total weight)

32.8 Colour/Clarity: VS/EF

32.9 Finger size: O (Oscar)

32.10 Item Value - £1,200.00

32.11 The prize is as stated and no cash or other alternatives will be offered. The prizes are also not transferable.

32.12 Closing date for entry will at midnight on Sunday 15th December 2024. After this date, no further entries to the competition will be permitted. No responsibility can be accepted for entries not received for whatever reason.

32.13 One winner will be contacted via the social media used for their entry by Diamond Quarter's social media account only.

32.14 If the winner cannot be contacted or does not claim their prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

32.15 By entering this competition, all participants agree to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

32.16 Diamond Quarter reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

32.17 We reserve the right to withdraw this offer at any time.

33. CHRISTMAS SALE - TERMS AND CONDITIONS 2024

33.1 Enjoy up to 20% off in our Christmas Sale instore & online, only valid for orders over £100.

33.2 Enjoy up to 10% off made-to-order items, only valid for orders over £100.

33.3 Sale Excludes the following - Financed Items, Bespoke Items, upgrades, exchanges or services.

33.4 Valid from 03/12/24 to midnight 24/12/2024

33.5 If items from the qualifying order are subsequently returned, Diamond Quarter reserves the right to reduce the value of the refund by value of discount applied.

33.6 Diamond Quarter reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so.

33.7 While we make every attempt to ensure that all prices on our website are correct, errors may occur. We reserve the right to correct any and all errors when they are noticed and we do not honour inaccurate prices displayed or orders placed with incorrect pricing in any circumstances.